Oh, by the way......
People call because they need support in planning or completing a project, to brainstorm solutions to issues, or to create an accomplishment plan. Sometimes it's to arrange for help in organizing their information (think paper clutter, backlogged email chaos), or to assess their workspaces and habits for more effectiveness.
But as varied as their needs are, there are a few common features.
One is that they are stuck, and nothing helps you get unstuck like asking for help from a trusted associate or a professional.
The other is what I call the "by the way....
It's what surfaces while we're working through the issue at hand. Sometimes it's a surprise to the client, and sometimes it just takes time to bubble up. But it's always important.
For example, a client wanted help with setting up online banking and organizing financial information for the estate planner. After 4 sessions, we had 7 years' worth of paperwork (which had previously been stored in a number of large laundry baskets), organized into an indexed, easy-to-use filing system. In addition, he had a summary of all investment and asset information ready for the lawyer. Complete?
Not quite. Halfway through our second work session he announced, "Oh, by the way, I am preparing to divorce my wife of 30 years." That added another dimension to our work.
Another client wanted help creating family shopping and meal planning templates. Her quiet and somewhat ashamed "by the way" was a recent ADD diagnosis. Our work then included ongoing coaching around how that affected her responsibilities and expanded into creating easier systems at work.
Whether you ask for help or not, moving your "by the way" from the smoking mountain in the background into full view will change your focus and make your improvements faster and more accurate.
Outlook: Stop junk email appointments!
This from an excellent Outlook Tips site: Spammers discovered a better way to get your attention: meeting requests. A meeting request spam will add a tentative appointment to your calendar (or an accepted meeting, if you autoaccept appointments) and pop up a reminder to get your attention....
Find out more and please consider siging up for Outlook Tips at http://www.outlook-tips.net/tips/stop-junk-email-appointments/
Am I the worst? Stay tuned.....
People often want to know if they're the "worst ever." Over the next few months you'll meet typical clients here and will find suggestions and plans for how to improve whatever you feel is the "worst ever."
October Classes at Main Line School Night
Click here to register
Understanding Chronic Disorganization
Beat the Clock: Time Management
Organize Your Surroundings (Residential focus)
Presentations are available for your workplace and community group.
Additional topics: Understanding Hoarding, Decision Making, Managing Information (business or residential), Just Who Do You Think You Are? (personality assessments).
Let's visit at the Philadelphia Coaches table at the Governor's Conference for Women,Tuesday, October 2, 2012.